Betty's Got The Blues

Denial is a common reaction for me to any unpleasant situation. Usually followed by ignoring the issue and/0r believing I'm misreading the situation. Poor Betty couldn't have fallen into more pollyanna-ish hands. Luckily she arrived in my life just as I began forming the idea of actually getting my life organized and no longer being a Gold-Level Procrastinator. Although I have suspected during the last few bread batches that something was amiss, I following my normal line of defensive denial and assured myself that it was all in my imagination. Today I shall take my First Step in my as-yet-unformed 12-step anti-procrastination program and:

1. Admit there is a Problem.

The issue is that Betty gets excited when she has a medium-t0-full load, and she starts jumping around the counter. I'm sure it is exhiliarating to perform the job you were born to do, but I'm afraid that bouncing up and down is not good for her. And it's a little freaky. The problem is her Motor Head Locking Lever doesn't lock in place. As she is whirling, it starts easing back into the "unlock" position, causing the motor head to bounce.

So today I am moving onto Step 2 in the Anti-Procrastination Program and:

2. Believing there is a Power Greater than Me that could restore Betty to her previously calm and serene self. I'm calling Customer Service.

I'll keep Betty's fans updated. Thus far, the first call was made at 10:41 Central Time and the line was busy. Surely more than one customer service superhero is manning the lines, waiting to help my little friend.

UPDATE: Have now tried to call a total of 6 times. There isn't even an option to hold for the next available customer care person...it's just busy. Called at: 10:41, 11, 11:05, 1:22, 1:56 and finally 4:05. We'll have to try again tomorrow. :(